At FELUNOR, we understand that sometimes you may need to cancel an order.

1. Order Cancellation

You may request cancellation of your order before it has been shipped.

To request cancellation, contact us as soon as possible with:

• Order Number
• Name
• Registered Mobile Number
• Reason for Cancellation

Once an order has been shipped, cancellation may no longer be possible.

2. Cancellation After Shipment

If your order has already been shipped, you may need to receive the product and follow our Refund & Return Policy, where eligible.

3. Cancellation by FELUNOR

FELUNOR reserves the right to cancel an order due to circumstances including:

• Product being unavailable
• Incorrect product pricing or information
• Payment verification issues
• Suspected fraudulent activity
• Incorrect or incomplete customer information
• Delivery restrictions
• Unforeseen operational circumstances

If FELUNOR cancels a prepaid order, the eligible amount will be refunded to the original payment method, subject to applicable processing timelines.

4. Refund for Cancelled Orders

For eligible prepaid cancellations, refunds will generally be initiated after the cancellation is approved.

The time taken for the amount to appear in your account may depend on your payment provider or bank.

5. Contact Us

For cancellation requests:

FELUNOR
Email: contact@felunorstyle.biz
Phone: +91 72908 84479
Address: Floor No.: FIRST FLOOR,PLOT NO.55 Building No./Flat No.: OFFICE NO.105 Road/Street: Laxmi Nagar City/Town/Village: New Delhi District: East Delhi State: Delhi PIN Code: 110092

Order Number: Please mention your order number when contacting us.