At FELUNOR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Full Name
• Email Address
• Mobile/Phone Number
• Billing and Shipping Address
• Payment and transaction details
• Order history
• Product preferences
• Information you provide through contact forms or customer support

We may also automatically collect certain information, including your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and manage payments
• Provide order updates and delivery information
• Respond to your questions and requests
• Provide customer support
• Process returns, exchanges, refunds, and cancellations
• Improve our website, products, and services
• Send promotional offers and updates where you have provided consent
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by secure third-party payment providers. FELUNOR does not intentionally store complete debit card, credit card, or banking credentials on its own servers.

Payment providers may collect and process your payment information according to their own privacy policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand website traffic
• Improve website performance
• Provide relevant content and offers

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. Sharing of Information

We may share necessary information with trusted service providers such as:

• Payment gateways
• Shipping and delivery partners
• Website hosting providers
• Technology and analytics providers
• Customer support providers

We only share information where reasonably necessary to provide our services, process your orders, or comply with legal obligations.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent for certain communications
• Request information about how your data is processed

To make a privacy-related request, contact us using the details below.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

FELUNOR may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

FELUNOR
Email: contact@felunorstyle.biz
Phone: +91 72908 84479
Address: Floor No.: FIRST FLOOR,PLOT NO.55 Building No./Flat No.: OFFICE NO.105 Road/Street: Laxmi Nagar City/Town/Village: New Delhi District: East Delhi State: Delhi PIN Code: 110092